General What is the refund policy?
Obviously the hope is that you'll be totally satisfied with the software, and every effort will be made to address ...
General How to take a screenshot
WindowsUsing the Snipping Tool appPress the Start button and enter Snipping Tool in the search field. Press the New button to start snipping with the snipping bar. The snipping bar allows you to ...
Getting Started Startup problems
In the rare situation that Fade In has trouble starting up (such as a crash, etc.) it may be necessary ...
General Where are autosave files located?
If you have backups enabled under Preferences > General, period backups will be saved of your work. Where they are saved ...
General Where is the Fade In application log file located?
The Fade In application log file, generated while it is running, can be found at:
Windows:C:\Users\username\AppData\Roaming\Fade In (Vista/Windows 7 and later); ...
General Antivirus software
Many antivirus software solutions, particularly on Windows, may occasionally and incorrectly misidentify software as unsafe. This is referred to as ...
General How to find the Fade In data folder
Fade In stores some information in a special folder on your computer. This includes things like dictionary files, templates, autosave ...
General Autoupdate not working
If you use Mac or Windows and selected Help > Check for Updates and/or are told that a newer version is ...
Fade In Access Fade In Access shortcut keys in Safari
Certain shortcut keys, such as Cmd+number to select an element style, are processed first by Safari and not passed to ...